Contact Us

Have a question about our wine, cigars, or specialty foods? Need help with an order, a return, or shipping? We're here to help. Reach out using any of the methods below and a member of our team will get back to you as soon as possible.

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Customer Support

Phone: (626) 545-2472 Email: complexsgv@gmail.com

We do our best to respond to all email inquiries within 1–2 business days.

Customer Support Hours (Pacific Time)

• Monday – Thursday: 9:30 AM – 10:00 PM
• Friday – Saturday: 9:30 AM – 11:00 PM
• Sunday: 10:00 AM – 9:00 PM

Visit or Write to Us

Complex SGV LLC 704 W Las Tunas Dr, Unit #6 San Gabriel, CA 91776 United States

Returns

To start an eligible wine return, please email a photo of your item to complexsgv@gmail.com with the subject line "Order# Return Item Photo" (replacing "Order#" with your order number). For full details, see our Return & Refund Policy.

Order & Shipping Questions

We currently ship within the United States only. All orders containing alcohol or tobacco require an adult signature (21+) with valid government-issued photo identification at delivery. For more information, please review our Shipping Policy.

 

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You must be 21 or older to purchase from Complex. Please enjoy responsibly.